Welcome to Jolennea Nova Chamber. By booking with us or using our website, you agree to follow these terms and conditions. We aim to be transparent and fair in all our dealings, so please read the following information carefully.
Bookings & Payment
- All bookings placed through our website, by phone, or at our chamber are subject to slot availability and acceptance.
- Services you add to your visit on this website are a request, not a confirmed appointment. Our team contacts you to confirm the day and time.
- We reserve the right to refuse or cancel bookings at our discretion, including for pricing errors or slot availability. If your booking is cancelled, you will be notified and any payment will be promptly refunded.
- Nothing is paid online. You pay at the chamber after your booking is confirmed. We accept cash, GCash, and major credit/debit cards.
Service Information
We strive to provide accurate descriptions and images of our services. Photos are for illustration. If you need clarification before booking, contact our team for assistance.
Appointments & Home Visits
- Your appointment day and time will be communicated when we confirm your booking. Jolennea Nova Chamber is not liable for delays caused by events outside our control (such as weather).
- Select services are available for home visits. Contact us for details.
- Customers are responsible for providing accurate contact information so we can confirm their booking.
Rescheduling & Refunds
Our rescheduling and refund process is outlined in detail on our Refund Policy page. We encourage you to review it before booking. For anything not covered there, please contact us to discuss.
Privacy & Security
We take your privacy seriously. Information collected is used only to process your booking and improve our service. For full details, see our Privacy Policy.
Use of Our Website
You may not use our website for unlawful purposes or to infringe on the rights of others.
Updates to Terms
We may update these terms from time to time. Changes will take effect immediately upon posting on our website. Continued use of our services indicates acceptance of any modifications.
Contact Us
For any questions or clarifications about these terms, please contact us at contact@jolenneanova.online or +63 930 988 9580. We are happy to help.
Jolennea Nova Chamber
372 Bo. Sta. Rita Tala, Barangay 188, Caloocan City, National Capital Region (NCR), 1427, Philippines